What makes us different?
At Well Seasoned, we take all the guesswork out of cooking your favorite meats. Choose from our curated collection of cuts in a variety of seasonings and marinades, shipped directly to your door. We'll provide you with cooking instructions so your meal comes out great every time.
What types of meat do you offer?
We offer all types of meat! Beef, chicken, and pork are some of our favorites. Check out all our options here!
How much meat comes in a box and what types of seasonings can I expect?
At Well Seasoned, we take the guesswork out of cooking your favorite meats. Choose from our curated collection of cuts in a variety of seasonings and marinades, shipped directly to your door. We'll provide you with cooking instructions so your meal comes out great every time.
Where can I find recipes and cooking instructions?
All cooking instructions and recipes can be found on our website, just visit the Cook page!
Where does my meat come from?
Your meats come directly from a third generation, family-owned butcher devoted to bringing you the highest quality foods straight to your door.
Our meat is sourced only from the best US ranchers and prepared at our USDA-inspected facility. Well Seasoned controls the production process from start to finish so we are able to offer an unparalleled level of quality and service. We seek out ranchers who operate at our high standards. We stand behind all our meat and are excited for you to try it!
When should I defrost my meat?
The best way to defrost is overnight! Place the meat in its original packaging in the refrigerator. This allows the meat to defrost slowly and maintain its texture. You can also defrost your meat in a bowl of water.
For detailed instructions, visit our blog here.
How do I handle the dry ice?
Leave your dry ice in its packaging and it will evaporate on its own.
Can I cook Well Seasoned products in my air fryer?
Of course! We have some air fryer recipes in the Cook section of the website and would love to add more, if you have success using your air fryer please send us the recipe to email@example.com! In general, to convert baking time to an air fryer, reduce the temperature by 25 degrees F and reduce the cooking time by 20%.
What happens if my box arrives damaged or my meat is not cold?
If you are not seeing any dry ice in your box - don't worry! Your food is safe in our packaging for hours after the ice has melted. It is normal for some of the meats to have thawed slightly.
A thermometer is the best way to double check your meat. If your meat is above 40 degrees, please reach out and send pictures and do not eat the food until you hear back. We give a 100% guarantee on every order if there is any type of damage or faulty packaging.
Email us pictures of your damaged box at firstname.lastname@example.org.
Why do we ship our meat frozen?
Frozen allows us to guarantee that your meat will be just as fresh as the day it was prepared! It is safer to ship frozen and the result is even better when you are ready to cook. Get the facts on frozen meat here.
Does my box ship for free?
How are the meats packaged?
All of our products are individually wrapped and vacuum-sealed for easy cooking and to reduce waste. The box is packed with dry ice to ensure the meats stay frozen.
Which states do you ship to?
We are nationwide!
Where can I view/change my shipping info?
You can update your shipping information on your account page here.
How long does it take for shipping?
Orders are usually shipped next day and you will receive tracking once it ships. Depending on your zip code, orders received later in the week may ship the following Monday.
Can I track my order?
Once your order ships, you will be sent a confirmation email with your tracking number.
How do I cancel or delay my shipment?
We process each order when your order is placed. Please reach out and we can address on a case by case basis and will do our best to cancel or delay shipment if the order hasn't already been packed.
Is the packaging recyclable?
Yes! Put the cardboard shipping box and plastic packaging in your recycling bin. The foam in the liner can be composted or dissolved in water, learn more here. It's that easy!
Where can I view or change my billing info?
View your billing information on your account page here!
How do I create a new account?
You can create an account here
How do I contact customer service?
We'd love to hear from you - feel free to reach out here.
Where do I access my subscription?
Login to your account and click on "My Subscriptions" to see your details, update future orders, and adjust shipping and payment information. For questions, reach out to email@example.com
How do I apply a rewards coupon to an upcoming subscription box?
First login to your account and visit the "My Subscriptions" section. Find your subscription listed in the "Active Subscriptions" section, then click Edit. If you scroll down to "Apply Discount" at the bottom you can apply a reward coupon there which will be applied to the next order. Note that you this will not adjust the price listed in the "Product" section but will be visible when you receive your order confirmation email.
- Where do I access my rewards balance and redeem points for coupons?